scooters has tons of crap on his phone i can guaruntee you, bricked or not i could fix it in less than 20 minutes, at&t doesnt know their **** from a hole in the ground, they have tons of returns i assure you, but they probably have tons of people stopping it early or with 20 gigs of data, that being said i'm not saying 20 hrs is optimal but it does happen, and is not a hardware issure its at&t and microsoft and their software, has zero to do with nokia. Nokia is getting tons of backlash on a really good phone for software that was optimized correctly for the phone, 1020 has same insides as 920 minus the wireless charging and anything pertaining to camera. And it has more memory. But none of that would affect the resets, infact i believe their are several other phones with same chip as 920 also, but any of them running pre-amber will have reset issures msft didnt iron out all the glitches before they rolled it out. And fyi even though scooters will have you believe otherwise a factory reset and a OS update are the exact samething but for different purposes, when you do a factory reset it reinstalls the ENTIRE os it doesnt just wipe your data, if your under the impression it just erases your data then you could not be more wrong. It reflashes your phone, when you get an OS update it does not just install an update, it completely erases everythign off the phone and reflashes the new OS. This is why phones get bricked during major updates of all brands because they all do the samething, before smartphones these type of updates were not even available, because a flash would have to be done at a factory, with advances in software and hardware you can now do this with the touch of a button, but its not perfect and sometimes either hangs or can brick your phone but 90% of the 920's are not bricked lol just people with tons of crap on their phone. Also anybody who said earlier they did an update with the same apps on the 2nd phone and it worked alot faster if you only had the phone for a couple days this might as well be a clean phone, the apps are not the problem, the phone stores tons of temporary data for faster loading times and as everybody knows the OTHER storage can be in the gigs this type of stuff will slow down the reset, also any pictures and things like that will have to be backed up beforehand. I do agree spinning gears should have some type of indicator but believe it or not this is VERY hard to do because during a flash there is nothing running of the OS its a flash process and the gears animation is built into it so they would have to actually have a separate phone/computer to say how much longer it has because when a phone is being flashed the phone itself is essentially dead and not running. If you flash your phone with NCS it tells you exactly where its at in the process on the computer. So once again this is not nokia or msft's fault as to why it just has gears. The only remedy here is for them to fine tune it more to speed it up, and maybe add some stuff to the manual on updates and resets to inform consumers that it doesnt always finish in 20 min like alot of people think it should. If any of you had one of the original wp7's they didnt have OTA updates you had to plug it into the computer, well this had a progress meter telling you how long cause the computer ran it, but guess what i had an update on wp7 take every bit of 7 hrs on a SAMSUNG PHONE. Get freakin real scooter its not a 920 or nokia problem its a wp8 problem and will any updates theres issues of any brand. Just because you had good luck with iphone a couple times doesnt mean millions of other people havent had bricked iphones, stuff stop working, all kinds of crap i've seen it all over the internet i have tons of friends with problems on their iphones after updates. One isnt better than the other. The 920 just happens to take longer than the iphone. Like the other guy said you couldnt find any bricked it just came out nobody has flashed their phone, i'm willing to bet almost nobody in the world has yet to flash it. I know i havent mine. Now when GDR3 comes out we will see, i think amber will fix alot of the long flash issues so i think your right we will see less bricked phones, but has nothing to do with the quality of the 920 and everything to do with advancing software. Stop crying and go back to your iphone since its in your head that its better.