They will longer be made in a few months anyway, I dont convince you of jack, i could fix it in less than 30 min, apple stores only do that if you have apple care otherwise they charge hundreds like everybody else, microsoft will do under certain circumstances, you come in here assuming that nobody else has ever dealt with apple? Apple has convinced tons of people they are better, they overcharge for stuff that they didnt invent make phones out of glass that break after one drop, the first iphone supposedly a smartphone couldnt even send a picture message. Give me a break, this OS is 3 years old IOS is 8 or so, apple is no better than anybody else never will be, theyve never been #1 in sales nokia has, nokia gets paid for their IP apple gets paid from nobody because they invent nothing. Apple will never be #1 in fact they will be losing sharing from here on out. Your the on refusing to install NCS which like another guy said was a breeze to use and at one point and time before all this smarthphone stuff was the normal thing to do with a flash. I would say if its still spinning you should reflash it with NCS. It might at this point come out of it but a day and a half is overly long for anything. My original point was overnight not so much 2 days. But if you had 20 gigs of stuff on it before you updated you were asking for trouble. All i'm sayin. If i had a business which i have had in the past i myself would be more cautious with updates like this as anybody would. The current company i work for supplies iphones and will not update to IOS7 and have no date as to when they ever will. Wonder why that is? Because smart companies PLAN AHEAD and dont just jump into a major update on a necessary phone just because its available. Also when i ran my business i had back up phones, your sim is removeable you could easily pop it into another phone temporarily till that one is updated. And you can say " i shoudlnt have to do any of this" ya well no OS is perfect stop acting like apple is their not nobody is stuff happens plan ahead dont cry about it when you didnt. 920 is a good phone, nokias best? Not even close but one of the worst phones out there? Not even close. I've owned more phones than you've seen and 920 was one of the better ones.