Bricked

[TheZuneLune]

The update appears to have bricked my phone. It gets to the Verizon start screen and then goes black. Using the volume and power buttons don't help. Any ideas?

 

[Donny James]

How far along did you get in the update process? What phone do you have? Have you tried a soft reset? If that didn't work try a hard reset.

 

[TheZuneLune]

How far along did you get in the update process? What phone do you have? Have you tried a soft reset? If that didn't work try a hard reset.

Thanks, I got to migrating data. Soft reset did not work and I have had a heck of a time getting to the hard reset screen, but finally got it resetting... This post helped http://www.ekoob.com/reset-to-factory-settings-windows-phone-8-soft-hard-reset-12142/

Edit Hard reset was successful and it is now restoring my data. It let me pick devices when it asked me if I wanted to restore my data, which was nice.