Can anyone help me hard reset my Lumia 620?

[krisschoco]

My Lumia 620 refuses to hard reset

Hello,

I have tried resetting my lumia 620 via settings-about-reset. But, after clicking reset, the phone gets restarted, enters the gear rotating screen, spends less than 2 seconds there and comes back on without any changes.

I've tried the button combinations for hard reset up, down power, down; soft reset and even used NSU yet the phone doesn't reset.

Please what do I do?

 

[someone2639]

Re: My Lumia 620 refuses to hard reset

Real method: (read before turning off phone )
Turn off
Remove battery
Insert while holding power
Volume down + power until "!" Appears
Volume up, volume down, power.

 

[krisschoco]

Re: My Lumia 620 refuses to hard reset

Thanks, but the phone isn't still resetting.

 

[someone2639]

Re: My Lumia 620 refuses to hard reset

Back up data, then use files to delete everything manually. Then try.