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Can I get some help connecting to an encrypted wifi?

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Windows Central Question

My lumia is not able to connect to some wireless encrypted network which works fine on other devices like Yoga tablet. Today I got a failed connection against two different networks. I tried soft reset without success. What else can help ?


Apr 16, 2011
Re: Problem with connecting to encrypted wifi

Are you attempting to connect to wifi that you own or control? Even if you have the WPA key, it is possible that you won't have access to the wifi. The person who administrates the network could be using MAC address filtering, which would prevent you from connecting. For us to help you further, please create a username on the forum and provide us with more information.

What Lumia do you own? What error message do you get when your phone fails to connect? Do you know any details about the network?