Love this site. Couldn't find MS policy on price matching. Bought my first band 2 on Nov 26. Bought a 2nd one on sale for my wife and the US call center you get routed to stated I couldn't get a refund on my 1st band. Read this post today that others got a refund. Ran down to local MS store and had no issues at all getting a refund. Since I am in Canada this was just shy of $85. Glad I read this post.