Hi MrGoodSmith,
The short answer to your question in "No". I might have added to the confusion, and allow me to clarify. Back in the day when I worked for RIM/BBry (2010 - 2012) 4G encompassed the H/H+ standards, although they are technically not 4G, more like 3.5/3.7G (if I am not mistaken), and I am personally not in favour of that denomination. Some carriers jumped the gun and started referring to them as 4G, as a substantial iteration over 3G. Surprise, surprise late 2012 and Bell & Rogers started rolling out LTE which is the true 4G. In this context, Telus, I think, initially started referring to their LTE as the "4G LTE". Confusing enough? :winktongue:
When I made my previous comment I was assuming 4G referred to HSPA/+ ONLY and I was still expecting "LTE" for the Maximum Network Speed setting under "Cellular". Clearly, that was my mistake, as the 4G literally means H/H+ AND LTE, which from the aforementioned perspective makes sense. Not knowing that, I sprinted to my Telus shop nearby only to find out that I had LTE, as the shop was like 500 metres from the tower. Long & behold, the "LTE" reading on the main screen showed up in full strength.
Therefore, if you can see the "LTE" reading on the device when you are situated in a good coverage area, you are "good as gold", and you definitely have what is needed in terms of provisioning, etc. Again, I might have confused you folks, because some of our US Unicorn Bandit owners reported that their devices would initially be recognizes as a 2/3G device of unknown manufacturer, and I was under impression that I would follow suit. My apologies for that.
To sum up, if you have LTE on your RM938 displaying while in coverage, you do not need to do a single thing. Otherwise, contact your carrier to check if their provisioning system has identified your phone as a 2, or 3G device of unknown manufacturer. My guess in that situation is, contact your carrier, provide your IMEI and ask them to properly provision the device. Then reboot, and keep your fingers crossed
Again, apologies for the added confusion. Totally unwarranted and unintended.
Cheers!