Hi,
I can see a number of files on my phone (mp3's) and these files will not play. I can't even delete them from the phone. I then connected the phone to my computer and i can't see them in file explorer. I can see them in windows phone app on my laptop under music. They have a size of 0 bytes and i can't delete them. I get a message 'We couldn't delete {name of track} from the phone. We couldn't find the file.' I can't see any other way of deleting these corrupt files and it causes the music player to crash / stop playing when hitting one of these file. Question is, is there anything I can do (other than hard reset) to get rid of these files?
ta,
I can see a number of files on my phone (mp3's) and these files will not play. I can't even delete them from the phone. I then connected the phone to my computer and i can't see them in file explorer. I can see them in windows phone app on my laptop under music. They have a size of 0 bytes and i can't delete them. I get a message 'We couldn't delete {name of track} from the phone. We couldn't find the file.' I can't see any other way of deleting these corrupt files and it causes the music player to crash / stop playing when hitting one of these file. Question is, is there anything I can do (other than hard reset) to get rid of these files?
ta,