Cannot retrieve a custom ringtone from Lumia 520

Le Petit Nicolas

New member
Jan 2, 2017
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Hi,
My previous phone Lumia 520 (WP 8.1) has some cute ringtones I prepared and put there while I was using it. Now, I'm using Lumia 650 (WP 10) but would like to transfer some of those ringtones to the new phone.
I know, that custom ringtones are stored in Ringtones folder of the phone and must be in MP3 format. When I connect the device to the PC and browse the folders I cannot find the file but, what's very interesting, the sound is accessible in the phone and ready to be set as a ringtone (I can hear it). So normally, it should also be in Ringtones folder but it's not.

Has anyone any idea where I can find this file? That's very frustrating to me especially I cannot find this file any more on the net for download.
 

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