Can't Access Settings

steveo#WP

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May 6, 2011
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I can?t open Settings on my App menu. When I tap on settings, the screen says ?loading? for a few seconds, then goes back to the App menu. I have soft rebooted several times. I installed the nodo update a couple weeks ago. Everything else appears to be ok, I just can?t open Settings.
 

jimski

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Dec 11, 2010
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Sounds like you may need a hard reset. Were you ever able to access Settings or did this just start. Very unusual for a core app not working.

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steveo#WP

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May 6, 2011
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The problem started just a couple days ago. I thought at the time that it might be due to a low battery. I've seen the same "loading" screen appear when I tried to access Marketplace when the battery was low. But after charging the battery I was able to access Marketplace. However, even with the battery fully charged I still can't access Settings.
 

jimski

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You might try a power off/battery pull for 30 seconds/power on cycle. That is a little more complete than a simple power off/on cycle and may save you the trouble of a hard reset. But is does sound like something in the OS got corrupted and a hard reset may be the only solution.

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steveo#WP

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May 6, 2011
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I took the battery out and put it back it, but still the same problem. I went to the AT&T store where the salesperson did the same thing, then gave me the number of the Warranty department. I called, and after a surprisingly short time a real person came on the line. She led me through a hard reset, but still no access to Settings!! My replacement phone should arrive early next week.
 

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