Can't connect to windows phone app for desktop after black update

[LrrOfOmicronPersei8]

The app is stuck at the "connect your phone" screen. Everything else seems ok. Can anyone help?
Thanks in advance

 

[anon(7900571)]

Do you have a password on your windows phone , if so type in the password and unlock your device :smile:

 

[Guytronic]

If you're using a Windows machine 7 or 8 sounds like the USB driver may not be loading correctly for the sync utility.
Is it showing in device manager with the phone connected?

 

[LrrOfOmicronPersei8]

Yeah usually it would tell you to unlock it if it was but it didn't and I did unlock it.
Looks like the driver is the problem. Thanks Guytronic. Windows couldn't find it so does anyone know where I can get it?

 

[Guytronic]

I'd just reinstall the sync utility from MSFT.
Sometimes just plugging into a different USB port will force Windows to look for the latest driver.

 

[LrrOfOmicronPersei8]

I figured it out. I had to manually have windows update search for new updates and it found it.
Thanks for your help.