Cant hear front speaker

[Landslug]

My issue is with my i917 focus.
The volume of the earpiece is so low that I can only make calls using the back speaker.
I've tried the audio settings via the diagnostic codes, but that only seems to adjust either the headphone or speakerphone volume - neither have any effect on the call volume

Is there a way to increase the volume of the earpiece side of the phone?

Thanks

 

[Rodolfo#WP]

I don't know of a way, and I agree that it is low even at the 10 setting, for anything other than a quiet room. I prefer to use the speaker mode most of the time anyway, but find it frustrating because I don't know how to go into speaker mode when I call voicemail where we don't get the speaker tile as on a regular call. Maybe we can both get some tips, although this is your thread.

 

[Landslug]

I don't know of a way, and I agree that it is low even at the 10 setting, for anything other than a quiet room. I prefer to use the speaker mode most of the time anyway, but find it frustrating because I don't know how to go into speaker mode when I call voicemail where we don't get the speaker tile as on a regular call. Maybe we can both get some tips, although this is your thread.

No worries about sharing the forum..
If my phone were just low I might be able to work around it, but there's almost no sound at all through the earpiece side. Music plays fine through the back speaker & headphones.
I'm backing up everything to do a factory reset.. I dont recall it being this bad when I got the phone. I rarely use it to actually make calls, but I'd like it to work when I need it

 

[Landslug]

The total reset didn't help..shame, because I really like the phone for everything else

 

[Landslug]

Just wondering if anyone had come across this issue since my initial post?

I've tried everything I can think of, but still no sound from the front speaker.

thx

 

[Rodolfo#WP]

That's a shame. You sure are patient, and that's good. Mine still works fine, and it's plenty loud as long as I'm indoors, although again, I still use the speaker mode most of the time anyway -always have as a safety measure. Of course, the ear speaker is important when privacy is a priority. Can't imagine any fix, and my best guess at this point, is that it's not software. I'd probably be trying siren apps or the such, wishing and hoping that one may use that speaker and may trigger something -if there is something to trigger. Good luck to you.

 

[jfa1]

Two things to check First look in the front microphone and see if theres a bit of lint or something covering up the microphone. I have expereinced that issue with other phones. Secondly check and make sure that TTD/TTY is not enabled in your settings under ease of access.

 

[Landslug]

Thanks for the replies Rodolfo & jfa1
I will give those suggestions a try.. It's not really the end of the world to use speakerphone mode, but I would like to resolve it. My contract is up in May anyway, so I'll just replace it then. (probably that nifty Nokia 900 or maybe a newer Focus)

 

[enahs555]

Could just be a bad speaker. Get a new phone. Get it replaced/fixed!

 

[Landslug]

Could just be a bad speaker. Get a new phone. Get it replaced/fixed!

Unfortunately I got it off eBay and it's past the 30 day return.
I seem to recall that the problem developed after the Mango update, but I get so few calls that I cant be sure.
Maybe I should find a way to undo Mango and then reinstall it? That's the only thing I havent tried. I'll wait until I'm upgrade eligible before I do that, just in case I really mess it up