Can't purchase Windows Store apps with ATT account

[stonedauwg]

By default, the Lumia 920 is loaded with your ATT account in the Wallet app. In fact, it's the only thing in the Wallet on a fresh phone install. But when I try to purchase anything using that account it just tells me something about "the connection must be off (which it isn't) etc". I added a PayPal acct to the Wallet and that works fine for purchases. Anyone else not able to purchase using the built in ATT account in Wallet?

Side note, when I tried to buy music from the Xbox Music store on the phone, it only gave me the option of the ATT Wallet account or adding a new credit card. For some reason it didn't "see" the PayPal account like normal Store app purchases does. Is this an xbox music restriction?

 

[philpeeps]

Perhaps you have to enable carrier billing on your account?

 

[stonedauwg]

Just contacted ATT chat online and they say...wait for it...carrier billing is not supported on Windows Phone??!!?!?!?@@?!#~!@@# What the #!@#??? Then why install the ATT account as the default in the Wallet app? Anyone else able to actually make a purchase to their ATT account? I'm not sure I believe this online CSR rep.

 

[MacDaMachine]

Just contacted ATT chat online and they say...wait for it...carrier billing is not supported on Windows Phone??!!?!?!?@@?!#~!@@# What the #!@#??? Then why install the ATT account as the default in the Wallet app? Anyone else able to actually make a purchase to their ATT account? I'm not sure I believe this online CSR rep.

I bought an app using my Att account...

http://i.imgur.com/GHqNX.jpg (proof)

 

[Doug Swallow]

Definitely not true; I've purchased dozens of apps using my AT&T account via my Windows Phone, both v7 and v8.

The Windows Store has had issues lately though; sometimes -- too often -- I have had to retry the purchase a second time to get it to go through.

 

[stonedauwg]

Thanks for the replies, I figured the online CSR had no clue. I'll call ATT directly

 

[WOAHesco]

This happened with me too. It worked for maybe one purchase then just stopped working for me. I just chatted with AT&T support and they told me that my account had a purchase blocker on it (probably back from my cingular days) and that if I removed it they would not be responsible for any fraudulent charges (text message subscriptions, Free ringtone scams... and such). Once I had it removed I tested it out and it let me direct bill with no problems.