I'm on AT&T and I just switched from a 1520 to the 950XL and simply moved my sim card over and restored all my settings. However, I am unable to receive any texts though I can send just fine. Everything else works just fine on the phone (I haven't tested if I can receive calls yet) except for incoming texts. When I check my AT&T account it doesn't recognize my device, it simply says unknown, so I don't know if this is a factor. I've tried searching AT&T support forums for APN MMS settings but those didn't seem to fix the issue at all.
My wife switched to a standard 950 months ago and has not had this issue. AT&T even recognizes her phone on my account.
I've tried each SIM port, a soft reset, pulling the battery, ensuring I'm updated, and nothing works. I'm trying to avoid the hard reset if at all possible so does anyone have any ideas? Maybe I got bad APN/MMS settings from AT&T's support site?
My wife switched to a standard 950 months ago and has not had this issue. AT&T even recognizes her phone on my account.
I've tried each SIM port, a soft reset, pulling the battery, ensuring I'm updated, and nothing works. I'm trying to avoid the hard reset if at all possible so does anyone have any ideas? Maybe I got bad APN/MMS settings from AT&T's support site?