Can't run update - 7740?

[cgk]

There is an update in the zune player for my lumia but every time I tried to install it, I get an error message.

I've run a microsoft fix that says a driver wasn't installed properly - still no go - any suggestions?

 

[palandri]

Was there a code (like 0911225) with the error?

 

[cgk]

Was there a code (like 0911225) with the error?

Installing and troubleshooting problems during the software update for Windows Phone


Followed the stages, rebooted both devices and still get the same error.