W
WPCentral Question
As the title suggests when I go to use my phone (HTC 8X, 8.1) and it asks me for my password I go to type the numbers, however I am unable to type any number displayed on the middle row (4, 5 and 6). Either nothing happens or it will click the number above or below it instead. No, I don't have oversize fingers, I ruled this out by taking my finger and sliding it from the bottom number of a column to the top number, when I did this all the numbers my finger slid over would highlight except for the affected buttons 4, 5 and 6. I then attempted to rule out whether that area of the phones screen was broken by pulling down my drop down menu and clicking on a notification that was displayed in the same general area. The phone didn't have any trouble registering my click on the drop down menu. I've also attempted to restart my phone to fix it several times with no luck, as well as a soft-reset which also did not fix the issue.
So essentially I'm completely locked out of my phone even though I know my password, I'm just unable to physically type it in. I would like to avoid a full reset at all costs, I will try anything before resorting to that. It might also be useful to mention that I attempted to google the issue for both my specific phone and Windows Phones in general, as well as checking to see if it was a known bug for 8.1, I found no results of people experiencing this.
So essentially I'm completely locked out of my phone even though I know my password, I'm just unable to physically type it in. I would like to avoid a full reset at all costs, I will try anything before resorting to that. It might also be useful to mention that I attempted to google the issue for both my specific phone and Windows Phones in general, as well as checking to see if it was a known bug for 8.1, I found no results of people experiencing this.