Don't get me wrong, I wasn't trying to insinuate that all Verizon sales people are awful. Some of them have been quite helpful in the past. It's just that some of them have their own personal preconceived notions about what are and aren't good phones based on what's popular or what they own. If a customer comes in and wants something very specific, then as a sales person it's your job to assist that person in getting them what they want, not just walk off from them. If for whatever reason you have strong convictions in your beliefs about what is and isn't a good phone, find out more about the customer and their needs to help them determine if it's a good choice for them or if there might be something better. Don't just walk away because you don't like what they asked for or think they're an i.d.i.o.t. (***** is really filtered?) for not taking the popular choice. For me, I wanted a phone with an excellent camera, a couple social media apps, that could help me be productive in my personal and professional life, and had a stable OS on a solid platform. Based on the other technological devices I use, my experience with other OS's and devices, and the high quality of their cameras, Windows and Nokia did that better for me than Android or iOS did on any of their devices at the time. Now that Microsoft is putting a lot of their own apps on other devices, the productivity benefit is somewhat diminished from Windows. Technological advances mean that the platforms and OS's have gotten more stable and of course the hardware itself has improved over what I currently have. The "app gap" has never figured into my decision of which device to purchase. Which was actually one of the selling points a sales person tried to use to convince me to go for Android or iOS.
As I said in other posts I've made. If the Cerulean Windows Phone (or any other Windows phone in the next year) turns out to be something better than what I currently have, hardware-wise, and they can get the Verizon certification, I will consider it as a replacement. If not, then I will probably be going to Android as I prefer it over iOS and I already have some investment in that ecosystem.