Couldn't download. Tap to retry when installing speech or keyboard prediction

[jlanzac]

Hi,

I've just bought a lumia 920 in UK. Now I'm trying to install other languages like Spanish and I always get this error:
Couldn't download. Tap to retry

Any help? I'm desperate. I have tried with several wifi networks and no way. If I cannot solve it I will have to return the mobile phone.

 

[nokiageek]

Have you tried switching WiFi off, turn on mobile data and try doing it that way?
Sent from my Nokia Lumia 620 using Foroplex

 

[jlanzac]

Yes... and there is no way. I don't know what else I could do. The phone is great but although I can manage in english for menus, my writting is done in Spanish and predictive text is a help.