Dead Pixels

ejb222

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Apr 3, 2012
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Well...looks like I have to send my phone in for "assessment and repair." Have a dead row of pixels from top to bottom in the middle of the screen. This shouldn't be an issue right? THe phone is spotless! Should I reset it before I send it?
 
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stmav

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Sep 18, 2012
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If you want to make sure all of your personal stuff is off of there, then a hard reset would be in order. It's up to you.
 

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