I am looking to purchase a Dell Inspiron 15 7000 series 2-in-1 with 5th generation i5 processor. BUT I researched and am seeing some pretty bad reviews on Dell's customer service when things go wrong. So not sure what to do. Any advice appreciated!
jmshub
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- Apr 16, 2011
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It is up to your experience level. I have several Dell laptops, and I like them. I have never and would never contact Dell support for a Windows or other software issue, I'd only end contacting support if I needed hardware replaced under warranty. From the little bit of experience I've had contacting support for this, it wasn't awful, no worse than any other brand I've ever used.
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