Display Dock not Recognizing USB-C cord for 950 Windows Phone?

[Windows Central Question]

Display Dock not Recognizing USB-C cord for 950 Windows Phone

When using the supplied USB-C connector to use with my Display Dock that came with my new 950 Windows phone I'm prompting to try using a different cord.

I tried doing an update but the update available sits at 0%. I then tried a factory restore and still no luck.

I'm using a strong WI-FI connection but that does not seem to make any difference either.

Anyone else had this problem?

Thanks is advance.

 

[nausky]

Re: Display Dock not Recognizing USB-C cord for 950 Windows Phone

I hope someone can help. The only time I had this problem was when I was using a 3rd party cable. At worst I'm sure you could contact Microsoft to send you a new cable.