• Welcome to the all-new Windows Central Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues, please let us know in this thread!

Display Dock - Return or not - Faulty or just me?


New member
Apr 15, 2013
I need quick help so I can return this if needed. Just got an MS Display Dock to connect my Lumia 950 XL to stuff. Dock firmware is updated. Phone is on latest stable W10 public release. Every time I plug the dock in to my phone the phone complains that I am using the wrong USB C cable and that I should use the one that comes with the dock. Of course, that's the one I'm using because I don't have any other. Whilst USB and HDMI work fine, DisplayPort does nothing. Also, though it often charges when plugged in to the hub, equally often it does not. Now, is the USB cable error just one of those lovable W10 quirks that everyone gets? I saw one old thread from 2015 that suggests this may be the case, but I'm not sure. the HDMI TV works, but the monitor using DisplayPort does not. Could that be because the monitor goes up to 144Hz? I would have thought the Display Dock would have run it at 1080p 60Hz? DP cable works well with my GTX 1080 using GSYNC and meets all standards. I'm thinking this is a faulty unit, but is this behaviour to be expected? Should I return immediately? Thanks for your help folks.