I can login ok, I can browse the films available but can not read any of them. I tried with Firefox and Chrome with the same result. Netflix referred me to microsoft and wash their hand of this. I have the same prob. on my laptop also running on build 9926, but it is working fine on my old Vista desktop. Every thing has been working fine till 17:00 approx. today. If any body has a suggestion or fix I would appreciate.