- Jan 3, 2012
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OK, this is one for the Twilight Zone....
Here's my set-up: I have an "@outlook.com" email address that has always synced beautifully across my Lumia 830, Dell XPS 12 (Standard Win8.1) and my Surface 2 (RT), the latter two with the built-in Mail app in Win8.1.
This past Saturday, I got 4 emails from Microsoft billing confirming some apps that I had bought a few weeks ago. This didn't seem in any way strange other than there was obviously a bit of a delay. The crazy thing was that I noticed on Tuesday that I wasn't getting any new emails on any of my devices which seemed strange.
I went onto Outlook.com, only to see that I had received about 15 emails in the meantime.
Trying to manually sync did nothing - it just said "up-to-date" - obviously wrong...
On the Lumia 830, I changed the sync settings from "as items arrive" to "every 15 minutes" and did a soft-reset. This got things moving again.
On the Surface 2 I tried a similar tactic, with no luck - nothing got the emails syncing again. I then uninstalled the Mail, People and Calendar app, reinstalled it, and everything works fine again.
I'm assuming this will work on the XPS 12, though I haven't actually done it yet..
So, I'm not so much looking for advice, as I seem to have found the solution. But I was wondering if anyone of you experts out there has any idea how something like this could have happened? It makes absolutely no sense to me...
Thanks in advance!
Here's my set-up: I have an "@outlook.com" email address that has always synced beautifully across my Lumia 830, Dell XPS 12 (Standard Win8.1) and my Surface 2 (RT), the latter two with the built-in Mail app in Win8.1.
This past Saturday, I got 4 emails from Microsoft billing confirming some apps that I had bought a few weeks ago. This didn't seem in any way strange other than there was obviously a bit of a delay. The crazy thing was that I noticed on Tuesday that I wasn't getting any new emails on any of my devices which seemed strange.
I went onto Outlook.com, only to see that I had received about 15 emails in the meantime.
Trying to manually sync did nothing - it just said "up-to-date" - obviously wrong...
On the Lumia 830, I changed the sync settings from "as items arrive" to "every 15 minutes" and did a soft-reset. This got things moving again.
On the Surface 2 I tried a similar tactic, with no luck - nothing got the emails syncing again. I then uninstalled the Mail, People and Calendar app, reinstalled it, and everything works fine again.
I'm assuming this will work on the XPS 12, though I haven't actually done it yet..
So, I'm not so much looking for advice, as I seem to have found the solution. But I was wondering if anyone of you experts out there has any idea how something like this could have happened? It makes absolutely no sense to me...
Thanks in advance!
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