Emails (new, reply and/or FWD) do not recommend/display contacts when typing names

[KCandSunshine13]

I posted this is the 928 forum; however, I want to know if anyone has experienced a similar problem with other versions of Windows Phones

I have just noticed that whenever I attempt to create a new email, I am not seeing a list of contacts appear as I type names. I must click on a little + sign on the right and then must conduct a search for the contact so I can then select their email address FOR EACH PERSON I want to send an email! The same thing happens whenever I reply to an email & try to add Cc: recipients to the reply as well as when I forward a message. Is anyone else having this issue? It is not happening all of the time; but, this only started since the software update. Is there a way to fix it? This is very, very time consuming and quite frustrating. I find myself just waiting until I return to my office to send an email. Thank you.
(Firmware # 3051.40000.1352.0058)

When the issue occurs, I notice that names appear a light gray, rather than black. When I press Enter, the color of the name turns black, leading me to believe it has an email address selected. However, when I hit send, I get an error message stating there is no email address.


Note the Grey lettering


"Jeff" turns black after hitting Enter/Return; but when I hit Send...


I get this error message

I have had to do a hard reset 3 times this year (about every 3 months) and now it appears I will have to do a 4th. If you have the same issue, please let me know what WP you have. I'm thinking of telling our IT guy (this is a phone issued from work) to just order me an Icon and hope the issue doesn't rear its ugly head on that device.

 

[KCandSunshine13]

As mentioned above, I'm looking to switch to the Icon. In comparing the devices at GSM Arena, I see "Predictive Text Input" as feature on both phones. Perhaps this is the source of the issue with my 928, I dunno. What I do know is that hard resets every quarter are getting really, really old.

So, no one other than a few 928 owners have experienced this issue? I hope that no news is good news!