Enter device PIN from Zune, Computer...

dprocs

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Sep 18, 2013
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Hi,

The screen of my Lumia 800 has stopped working, but otherwise the device seems to work fine (I can call it, track it on windowsphone.com, turn it on/off etc.).

The problem is that I would like to copy the full size pictures from the device to my new Lumia, but I can't seem to enter the PIN correctly, so Zune keeps saying that the device is locked.
I don?t know if it?s because the touch has been damaged or I?m simply not hitting the correct digits.

Is there any other way to enter the PIN?
Or is there another way I can get the full size pictures without entering the PIN?

Thanks
 

DBDev

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Jan 13, 2012
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Unfortunately I don't think you can get around it, but if you try to turn on the volume, does it make any sound when you try to enter the pin? Because if it does, you are probably just hitting the wrong numbers, because in that case the touch works.
 

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