Error 80188308 -update couldn't be completed

[Swapnil Rustagi]

Upon downloading WP 8.1 GDR1, it goes through the preparing for installation phase, and then shows the two updates (one being a WP 8.1 update, other one being GDR1), and when I ask it to install them, the phone reboots and even the spinning gears icon is displayed. But the phone restarts after 2-3 minutes telling me the update couldn't be completed because of error 80188308. Any ideas? I am using Lumia 620, WP 8.1 DP + Lumia Black. Have tried downloading 2 times already, same error.

 

[MAHER_Central]

Hey you're not the first one. There's a lot of forums about solving this problem. Microsoft said that they need time and its maybe a storage problem.

 

[akaliel]

Actually, they haven't addressed this issue yet. That was for 8018830f, which is a completely different problem than 80188308

 

[Swapnil Rustagi]

"That was for 8018830f, which is a completely different problem than 80188308"

That's why I am worrying.

 

[keerthi vasan]

Try a soft reset by holding down the power and volume down keys and try to install again. Try making some more space in the phone. Share if it works

 

[Swapnil Rustagi]

Not willing to try the update again before a concrete fix. Hard reset is not an option.

 

[AnnoDomini AnnoDomini]

Try Update Phone Without Memory Card,Without Sim..Maybe You Will Be Lucky..These Update is global problem..Or Wait For Fix..

 

[simon sim]

I tried many times , uninstalling all the app , soft reset and finally hard reset ( reset to factory )
sad to say , error (0x 80188308)

I had tweet and join wp forum to get some answer . but, no reply from Microsoft

 

[adyzim]

Same issue here. Tried a few times now and the gear animation runs and then within a minutes it reboots back. On Lumia 920 1.5 Gb of Ram free. Cannot find error code on MS site.

 

[grapemanca]

I get the same error code - 80188308. I'm running a Lumia 920 (Windows Developer 8.1) with over 10 gb free.

 

[Swapnil Rustagi]

Microsoft is unable to fix this issue or what? I want WP 8.1 Update. Why can't they fix the BitLocker issue and this issue and roll-out an update?

 

[sameermehta2]

I don't actually understand what is the percentage of users who are using the encryption system,why not have them downgrade than to people who are not using it

 

[paulinoz]

Many days after this started, my 920 still gets the 80188308 error on any attempt to update.
I know MS say they are working on it, but they seem to have cleared the others but no news for the 80188308 crew. Sure its a DP, but you can't test a new version if you can't install it.

 

[Raffyv]

Same update problem on my HTC 8X phone

 

[Raffyv]

Backed up my phone, reset it, downloaded the update and finally the update installed correctly!