Final Fantasy XIV: A Realm Reborn OFFICIAL THREAD

sinime

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Sep 13, 2011
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My wife had an issue... When we canceled our subscription in 2010 (I think) my wife canceled her SE account instead of the subscription... IDK how long it took, but she called SE and they were able to reactivate her account which still had the FFXIV CE code attached.
 

sinime

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Sep 13, 2011
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Mase, they are working to fix those issues... Also, they are also giving everyone extra free time before the subscription rates kick in.... My wife, that was so against getting in to FFXIV, is in love with it. It has the makings of the best MMO to date.

Hell, I'm trying to think of an app to write for it.
 

mase123987

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Mar 1, 2012
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Re: DON'T BUY: Final Fantasy XIV: A Realm Reborn OFFICIAL THREAD

Even though I got money back from Amazon, I still got a working key for the game. After waiting another week, Square Enix finally gave me what I needed to fix the problem, but I probably won't play the game.

Back in the day, I worked at a really nice Hotel. One thing that told us is this: Customers who have problems that get fixed properly and promptly are generally more loyal than those who never had any problems. Point being that a company shows its true colors when adversity hits. Customers love to know that when things go bad, there is nothing to worry about.

Square Enix handled it terribly and makes me not want to give them another chance, even if the end product becomes amazing.
 

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