Focus SOS!!

baseballbert

New member
Aug 14, 2011
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I just tried to sync some music to my phone, and each time the sync stopped and I got a prompt to disconnect then reconnect my phone.

What's up? This happen to anyone else? How can i reset my phone without erasing content?

Sent from my SGH-i917 using Board Express
 
Update software? Is it Mango?

Any chance a reboot of your phone and/or PC may help your syncing problem?
 
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It eventually did, but I had to unplug the phone about 5 times. Is there a way to reset the phone similar to the iPhone holding down the power/main button reset?

No Mango.
 
arghhhhh!! AT&T STOP PLAYING GAMES WITH US!!!! update this poor mans phone :) There that should do it.
 
It eventually did, but I had to unplug the phone about 5 times. Is there a way to reset the phone similar to the iPhone holding down the power/main button reset?

No Mango.
A soft reset is a simple power off/on cycle. A "clean" soft reset involves powering off, pulling the battery for 10 second, and powering back on (seems to do more than a soft reset). Both of these methods do not erase any data. A hard reset can be done through the settings menu, or via a combination of physical button presses (every phone is a bit different). This erases everything and restores the phone to factory fresh.

Sent from my HTC Surround using Board Express
 
If I did this, does it work the same as iTunes when I connect to zune in terms of auto syncing apps?
 
In the case of the Focus, there is no "soft reset" language in the user guide. Under "Troubleshooting" on P. 10, the power-off and battery-pull steps that jimski provides above are suggested in case of freezes. "Hard reset" is used and that is through the settings --> about route. Other button combinations are used only for formatting the device when you are installing or replacing an SD card (see pp. 11-12). Both of the latter actions will wipe the device clean although back-up data such as calendar entries will be restored when you sync. You would have to reload all your apps and re-do your settings/preferences.

Connecting the Focus launches Zune and the phone is recognized and syncs automatically right away, just as it does with my Zune HD. I just synced 130 tracks today and it deleted 13 tracks -downloads and deletions I had performed yesterday with only my ZHD connected.

BTW, I also got an update notice as soon as I connected today, but it was for version 7 (7.0.7392.0). I had gotten two updates when I first got the Focus 6 weeks ago, and now this. The update is for a) fraudulent 3rd party dig. certificates, and b) any previous updating such as copy-and-paste, etc. -but I already had C & P from the first install. Anyway, it's crawling through the update (it's at 56% "creating a backup" and it's been running for an hour). Maybe a second update (7.5???) will follow the first. I'm a patient guy; my only concern is that any updating won't balk with, or ruin, an uncertified-32gb-card format. :)
 

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