Galaxy S5 net10 issues

[WPCentral Question]

I've using net10 for more than a year with an iphone 4s. I decided to change to a Samsung Galaxy S5 a month ago. I've tried many apn and to call customer service but no change. My service is super slow and i dont know why. I just bought my data plan, and the service speed has been the same since the moment i actived the phone. Can anyone please help me

 

[worldspy99]

I've using net10 for more than a year with an iphone 4s. I decided to change to a Samsung Galaxy S5 a month ago. I've tried many apn and to call customer service but no change. My service is super slow and i dont know why. I just bought my data plan, and the service speed has been the same since the moment i actived the phone. Can anyone please help me

I think you need to post this over in AndroidCentral. Thanks.

 

[xandros9]

Make sure the bands of the phone line up with the bands of the network, many phones, for example, cannot get 3G on T-Mobile in areas T-Mo hasn't refarmed their network.

But you posted in a forum dedicated to Windows Phone devices, you will likely receive better help over at our sister site, Android Central, since the S5 is an Android device.