Health App update and constantly dropping BT connection

[William Grafton1]

My Microsoft Health app updated overnight last night and for the better part of the day today I couldn't get my band to connect via Bluetooth to my phone. I tried all of the recommendations on the MS Troubleshooter with the exception of factory resetting the device. Nothing worked, until I manually opened the MS Health app on my phone and manually synced the Band. Suddenly it connected and stayed connected.

I work at my laptop or desktop computer all day, so I don't normally use the phone App for monitoring (plus I like the insights available on the web dashboard a lot more).

Just wanted to share this out there in case anyone else was running across a Bluetooth issue today after the Health App update.

 

[CliveSinclair]

I had the same after the update. Simply deleted band from my 930 and paired again. Worked all day - no issues.

 

[EMitchell]

Same for me, with my 830. It took a number of gyrations in the phone BT settings to get them connected again.

 

[William Grafton1]

I tried and tried and tried. Deleting the B/T entry, rebooting phone and Band. Nothing worked until I also started the app and manually initiated a sync.

Using a Lumia 1520 ATT Variant.

 

[anthonyng]

A reboot of phone and band last night then a manual sync (twice cause the first one failed) seemed to do the trick for me.