Help: error code 0x85010014 when setting up Exchange Email Acct

[Jon_Rubinstein]

I am trying to set up one of my Exchange accts on my 950XL and I keep getting this error code 0x85010014.

Any suggestions? Thank you.

 

[Jon_Rubinstein]

Am I the only one having trouble setting up an exchange acct?

 

[Asrul Zahidi Kassim]

Hey Jon, have your problem solved? i got the same problem with my Lumia 950.

 

[Jon_Rubinstein]

No. I haven't been able to use my exchange acct in 1 month. I'm very upset.

 

[ant1sec]

Have you tried a hard reset? I've gotten this before, but I caused it by accidentally interrupting an update.

 

[Asrul Zahidi Kassim]

well, just now i've contact my IT Department. My problem is actually...my company now use Office365 for the email. since i don't subscribe or have the Office365, then i can't sync to my mail server anymore. damn Microsoft!

previously i use Lumia 1020 with Win 8 mobile with no problem syncing.

 

[Quazi Sayeed uz Zaman1]

i subscribe to our office365 mail service but still i am getting this error in my phone (lumia 925 with insider build (latest update)). but when i connected via cellular it works great but in wifi it is doesn't. any clue.

cheers
Sayeed

 

[growlin_stan]

i subscribe to our office365 mail service but still i am getting this error in my phone (lumia 925 with insider build (latest update)). but when i connected via cellular it works great but in wifi it is doesn't. any clue.

cheers
Sayeed

I have same issue - when I disabled WiFi it works (Lumia 950 XL)