Help needed converting MKV video


New member
Jun 3, 2013
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Hello everybody!

I have some problems when i try to convert a video for my Lumia 920. Let me explain: i have a MKV file (it has already a subtitle). Using Format Factory, i can convert for MP4, but when i open the video, i have no more subtitle! Just the video and the audio. I dont know what happens in this situation.
Using Any Video Converter Ultimate, i select Microsoft HD Zune for output format. Ok, the video is correctly converted, i have my subtitle... But the font is changed. And the video quality is not that good it was before.

I decided to try Leawo Converter Video, but i have the same problem as using Format Factory. When the convertion is finished and i open the progam, i have no more subtitle.
Still using Leawo, i tried to convert and AVI file + srt file in one MP4 filme, and it worked fine. So, i guess the real problem is the MKV format with the subtitle.

I dont know if i was clear, my english is not so good.

I apreciate your time. Hoe you can help.

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