Help! Volume rocker is broken! How does one change the system volume via the touchscreen?

[anon(1019781)]

Looked in the settings, looked for apps that will do it and no luck!

This is for a friend of mine who can't hear his ringer any longer. Any help would be appreciated!

 

[EpicIncognitO]

Holy God ! Bad luck mate. I see no fix of this.

 

[Paul May]

Which phone is it? My Lumia 920 was easy to take apart and the rockers may be fixable. They just sit on the inside of the shell of the 920.

 

[Curtieson]

You can plug in a headphone that has the buttons built into it and use that. Can probably find a set on Amazon for under $10

 

[anon(1019781)]

You can plug in a headphone that has the buttons built into it and use that. Can probably find a set on Amazon for under $10

I tried my old pair of iPhone buds and had no luck. It doesn't even work while playing music. Could be incompatible though...

Which phone is it? My Lumia 920 was easy to take apart and the rockers may be fixable. They just sit on the inside of the shell of the 920.

It's a Lumia 520. Friend's first smartphone.

 

[dropath]

I tried my old pair of iPhone buds and had no luck. It doesn't even work while playing music. Could be incompatible though...
It's a Lumia 520. Friend's first smartphone.

Why not just replace the back panel. The volume rockers and the power on/off & cam keys are part of the panel, right..? Unless you are talking of a problem with the internals, this should fix it.

 

[amitnahar]

You can use Galaxy Mega Headset. It has the volume buttons and it works on my Lumia 820.

 

[Boris Lozac]

The brilliant Microsoft's solution of not having a menu with different volume controls..

 

[anon(1019781)]

Why not just replace the back panel. The volume rockers and the power on/off & cam keys are part of the panel, right..? Unless you are talking of a problem with the internals, this should fix it.

Already tried removing the back panel and pressing the keys with something small. There's something internally wrong with the phone.

 

[mjrtoo]

The brilliant Microsoft's solution of not having a menu with different volume controls..

This is the first time I've heard of an issue, one problem does not make a problem or design flaw.

 

[anon(1019781)]

This is the first time I've heard of an issue, one problem does not make a problem or design flaw.

Um...if a customer can't change their volume because of a broken volume rocker, I'd say this is a design flaw. Android and iPhone users are able to change the volume with the onscreen menus.

 

[Boris Lozac]

This is the first time I've heard of an issue, one problem does not make a problem or design flaw.

Don't you think it would actually be smarter to have menu with volume controls, OR, at least when you set the volume, for say ringtone, that it remembers the choice, and next time you say watch a video and lower a volume, that you don't have to increase the ringtone again? It wears the buttons unnecessary don't you agree?

 

[eric12341]

Um...if a customer can't change their volume because of a broken volume rocker, I'd say this is a design flaw. Android and iPhone users are able to change the volume with the onscreen menus.

Even so, it's still a hardware problem and it should be addressed by going to exchange the device.

 

[anon(1019781)]

Even so, it's still a hardware problem and it should be addressed by going to exchange the device.

Yes, but people shouldn't have to be inconvenienced by having to do an RMA when they can just use the onscreen menu. Also, broken buttons commonly happen after the 1 year warranty period is over. My friend can just buy another 520, but if he got a flagship device, he would have to wait for the replacement.

Microsoft needs to step up the functionality of Windows Phone to prevent things like this from happening.

 

[mjrtoo]

Yes, but people shouldn't have to be inconvenienced by having to do an RMA when they can just use the onscreen menu. Also, broken buttons commonly happen after the 1 year warranty period is over. My friend can just buy another 520, but if he got a flagship device, he would have to wait for the replacement.

Microsoft needs to step up the functionality of Windows Phone to prevent things like this from happening.

We'll have to agree to disagree on this, I personally don't want software volume that's 'pops up', maybe a slider buried in the audio settings menu that you could pin if you want to. That would be as far as I would go.

 

[pmhgeneral]

Etradesupply.com sells all kinds of parts for cell phones with online video's showing how to repair, don't know if they have that part but it's worth looking at.
Hope this helps and good luck.

 

[SwimSwim]

This is the first time I've heard of an issue, one problem does not make a problem or design flaw.

He's got a point though... Windows Phone is the only major mobile OS without any on-screen way of changing the volume.... Not the biggest issue in the world, but it certainly bites in a situation like this.

 

[anon(1019781)]

We'll have to agree to disagree on this, I personally don't want software volume that's 'pops up', maybe a slider buried in the audio settings menu that you could pin if you want to. That would be as far as I would go.

The audio settings menu is all that is needed. That alone would be a huge improvement to allow a fallback on broken hardware.

 

[eric12341]

Broken hardware needs to be replaced no matter if there's a software implementation or not, like for example if the phone jack just stopped functioning properly I'm going to get it fixed/replaced rather than just using Bluetooth. That's just my point of view.

 

[anon(1019781)]

Broken hardware needs to be replaced no matter if there's a software implementation or not, like for example if the phone jack just stopped functioning properly I'm going to get it fixed/replaced rather than just using Bluetooth. That's just my point of view.

Nobody is saying the broken hardware doesn't need to be replaced. The greater issue is how Microsoft's lack of development in Windows Phone is making it difficult for people to deal with a broken volume rocker. Not having a fallback such as a volume setting is just poor thinking on Microsoft's part.