Help - Wifi Not Automatically Connecting

[wpbrian]

Hi all,

My phone (Focus S) automatically connects to wifi on my home network, but now I'm abroad (and paying sky high data rates) and the phone does not automatically connect to wifi at my hotel. I have to go into the wifi menu under settings and click on the hotel's network to connect. Can anyone help me figure out how to make this happen automatically like it does at home?

Thanks!

 

[enahs555]

Go to network and advanced and make sure it is in the "known" networks.
If not, add it.

 

[wpbrian]

Go to network and advanced and make sure it is in the "known" networks.
If not, add it.

It is a known network...still not connecting automatically.

 

[HeyCori]

It is a known network...still not connecting automatically.

Ask them to restart their router.

 

[martin_strahilovski]

Ask them to restart their router.

Or restart your phone