Help, Windows mobile 10 Restore 'Can't Connect' error

cammaro

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Oct 11, 2013
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There seems to be a problem with restoring backups since the end of December.
This weekend, I backuped my girlfriends phone, also WhatsApp to onedrive and tried to do a restore. No luck. at 21 % it stucks. telling me to check the connectivity. By restoring my backup to the same phone in the same house and ISP I proved that this was not the case.
I did a factory reset from the phone to get the above done, so no version conflicts or whatsoever.
I also used the WDRT to reset it to 8.1 ( its a lumia 830) update it to 10, and in between let all the apps install and updates install. but no Luck.
I talked to MS, but they give no direct support on Windowsmobile all B2X !!! what the peeeeep.

I think it's a onedrive/account thing, and nothing what I can discuss with B2X, where they probably tell me that the 830 is out of warrenty?

Also the restore of WhatsApp fails, it's in a loop, do you want to check for backups to restore, yes, do you want to check for backups to restore etc.

Anyone having this issues, or able to replicate and maybe someone has a solution?
 

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