How can I fix an error I have in my Games app in Windows 8.1?

[Windows Central Question]

Games app in windows 8.1 error

When i open game app in windows 8.1 ,I can not sign in to my account.The error is "Can't play.Make sure your computer's sound and video cards are working and have the latest drivers,then try again."please tell me solution...

 

[spitefulgod]

Re: Games app in windows 8.1 error

What code you using to play the sound?