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WPCentral Question
Nokia Lumia 1020 unable to power on
My phone was working fine when all of a sudden it just froze upon receiving a whatsapp message. I tried to hard reset it by holding the volume down and power button together. after the phone restarted the screen went completely black and the phone was unable to power on again. I tried using Nokia Software Recovery Tools but the phone is unable to even be detected by my PC. Do i have to send this phone to Nokia Care centre for servicing?
My phone was working fine when all of a sudden it just froze upon receiving a whatsapp message. I tried to hard reset it by holding the volume down and power button together. after the phone restarted the screen went completely black and the phone was unable to power on again. I tried using Nokia Software Recovery Tools but the phone is unable to even be detected by my PC. Do i have to send this phone to Nokia Care centre for servicing?