How do I fix 'Find my phone' function is not working on the windowsphone website?

[WPCentral Question]

I manage to log in using my account but then it doesn't show me my phone's last known location. It just takes me back to the page. Please help. I can' see the map and date with the time and last known location of my phone.

 

[berty6294]

re:

Working fine on my end, id suggest deleting your cookies and restarting your browser!

 

[superk696]

re:

I have the same problem. Clicking on Find my phone redirects me to the /My page (home page)... I can only access the Family page... I've tried with Chrome and IE... to no avail...

 

[wpfanboy17]

re:

Try the direct link - https://www.windowsphone.com/en-us/my/find

Change the region in the link before you use.

 

[Aresjr21]

re:

If using a windows 8 based PC, if you were to connect your phone and launch the WP sync application there should be a page/scroll to the right that shows your phone last known location. However I now realize you may not have said phone in your possession.

 

[Funky Cricket]

re:

Is this not enabled on your phone? I believe if you can turn this off?

 

[vineet_vpns12]

Guess what! When I had Lumia black It worked fine.
Just now I checked mine (Lumia cyan) and is not working.
So cyan gave me three problem till now.
Power consumption more.
Hang perpetually + dead keyboard
And now "find my phone"

 

[anon(9057135)]

re:

You need to enable it on settings. -_-
Posted Via Tapatalk for Windows Phone.

 

[vineet_vpns12]

re:

Yes its "on" in my setting.
Even though couldn't find my phone, couldn't ring my phone.

 

[anon(9057135)]

Do you have your phone also set to let SMS do that??

 

[jmshub]

People were complaining about issues with windowsphone.com earlier today and last night. I haven't had any issues, but sites that large can suffer regional issues either with a service outage or rolling updates. Try again tomorrow and see if it works any better.