Windows Central Question
I believe that I was setting the narrator mode and now my phone seems frozen as a yellow box appears around any app I want to open.
Many thanks for your reply. I solved the problem holding together the volume up and the home button. One more thing please, can u please tell me how can I disable the headphone mode on my phone? Basically the only way to listen to music or to get a phone call is through the headset. Otherwise I cannot hear anything. I tried to insert another set of headphone, but it does not work. I do appreciate your support and happy new year.
I rebooted the phone and I checked the Gadget app, but the phone is still in headphones mode. However, when I receive or I make a phone call, the loud speaker works and so I do not need to use the headphones. Unfortunately I cannot use the Bluetooth.
Hi, there are two ways of doing the hard reset. 1. the way you did it settings>about>reset and 2. using the key combination if the phone does not load fully.I reset the phone through the setting app>about>reset, but I did not solve the problem. Is this what u mean for a hard reset?
Nokia lumia 720 with Windows 8.1. It has been also suggested me to run the Google recovery tool. What do u think? Thanks for your help..
Hi, the link given by Tejas is for the 'Windows Device Recovery Tool'.Nokia lumia 720 with Windows 8.1. It has been also suggested me to run the Google recovery tool. What do u think? Thanks for your help..
did not know using the tool you could update as well. thank you sir!Hi, the link given by Tejas is for the 'Windows Device Recovery Tool'.
You may already be aware, but just to advise the tool wipes your phone.
Also using the tool may give you an option to update the firmware (if not already on the latest).