How does one know when/if driver updates are posted?

[wodin]

How does one know when/if there has been a update to the beta driver? Do I have to download the driver and compare it with the old one?

Being in beta implies that there should be upgrades as testing procedes. Especially since many beta drivers are not quite ready for prime time.

 

[EdFrmBrighthand]

An auto notification system to let people know new drivers are available would be nice. It can either be part of the driver or just something set up on the website, with email notifications.
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[Aware]

I'd be happy with email notifications, or an RSS feed from a driver page.

 

[Zagleft1]

Yes, me and my "can't connect at all" Sprint Diamond would appreciate that as well.

As it is, I'm checking the celio site a couple of times a day to look for news on the Sprint Diamond driver.

 

[ckj]

See this post for some info.

You guys are right in that we need a better way to tell which driver you currently have and also a notification system when a new one is available. My dev team is thinking about ways to do this – particularly with beta versions. One thing that will help is that starting with the Touch Diamond/Touch Pro alpha driver availability (in just a week or two hopefully), we’ll be launching an organized customer facing alpha/beta testing opt-in program for any phone. Since you’ll have to sign up for the free program, we’ll have your contact info an can easily send out notifications when a new beta build is available for a given phone.

 

[ckj]

Update: I just got some additional detailed info from our Director of Engineering for you...

Wodin,

You bring up a good point. With the current version of our firmware and drivers you do in fact need to look directly at the version you have installed and then compare it to the version of the files we have posted on our website. We haven’t listed the version specifically in text on the web page for various reasons, but now that you bring this up we will address that need as quickly as possible. Part of the reason is that we have been releasing on a fairly consistent 90 day cycle (ie February, May, August and …) and thus have been able to keep all the files synched to the same version of source code. Because we are on such a rapid cycle, by the time we get “beta” drivers to a point at which they are stable and free from serious issue, we are generally about ready to ship out again and so we have not released incremental interim beta builds. Our focus has really been to support more and more Windows Mobile phones as quickly as possible, while making sure that any changes are regressed on the “old” phones as we go.

We are currently working on an “opt-in” program that will allow you to choose to get email updates, our newsletter, website changes, new product releases, etc. We can add driver and firmware updates to this process so you can be proactively notified when anything changes. Until this program is in place, we hope that our customers will just check our website frequently. Also, we have implemented a “visual” way to check the version of our software via a naming convention. More on this later.

The version of the drivers and firmware publicly posted today is build 1.3.29 universally. To check the version of the phone driver you have installed, select the REDFLY icon in Settings > System > REDFLY Settings and in the about tab of that window you will see the version of the Phone Driver. To find the version of the firmware you are running on the REDFLY, hit the Fn + RF key (the Red Stylized R logo). A window will pop up. Check the FW Version value, which at this point in time should also be 1.3. 29. If you have this version (Released or Beta) you have the latest and greatest, for now…

Hope this helps,
Laurie

 

[bcwatson]

Older driver needed...

I have a Treo 700W. It's running WM 5.0.
You only list 6.0 and 6.1 on your website for drivers to download. Last night, I did a google search and found the right driver. But it was version 1.2.0.2615. I did another Google search today and found the current version (1.3.29.3060) from m.celiocorp.com/downloads.asp which is not the same place as linked to on the Celio web site menu (yes, I know this is for access from my phone, but the link provided in my setup instructions had an error in the page and wouldn't work. So, when I get home, I'll try that version instead, although I don't see any problems with the older version so far.... :thumbsup:

Update: I just got some additional detailed info from our Director of Engineering for you...

Wodin,

You bring up a good point. With the current version of our firmware and drivers you do in fact need to look directly at the version you have installed and then compare it to the version of the files we have posted on our website. We haven?t listed the version specifically in text on the web page for various reasons, but now that you bring this up we will address that need as quickly as possible. Part of the reason is that we have been releasing on a fairly consistent 90 day cycle (ie February, May, August and ?) and thus have been able to keep all the files synched to the same version of source code. Because we are on such a rapid cycle, by the time we get ?beta? drivers to a point at which they are stable and free from serious issue, we are generally about ready to ship out again and so we have not released incremental interim beta builds. Our focus has really been to support more and more Windows Mobile phones as quickly as possible, while making sure that any changes are regressed on the ?old? phones as we go.

We are currently working on an ?opt-in? program that will allow you to choose to get email updates, our newsletter, website changes, new product releases, etc. We can add driver and firmware updates to this process so you can be proactively notified when anything changes. Until this program is in place, we hope that our customers will just check our website frequently. Also, we have implemented a ?visual? way to check the version of our software via a naming convention. More on this later.

The version of the drivers and firmware publicly posted today is build 1.3.29 universally. To check the version of the phone driver you have installed, select the REDFLY icon in Settings > System > REDFLY Settings and in the about tab of that window you will see the version of the Phone Driver. To find the version of the firmware you are running on the REDFLY, hit the Fn + RF key (the Red Stylized R logo). A window will pop up. Check the FW Version value, which at this point in time should also be 1.3. 29. If you have this version (Released or Beta) you have the latest and greatest, for now?

Hope this helps,
Laurie