How To Turn It Off?

[gpstrucker]

I tried searching the forums and couldn't find what I am looking for.

When I try to power down my 822 (press power, swipe down) the phone powers down and then immediately reboots. Is there a trick to actually turning off this phone?

 

[greycounciller]

I take it you're doing this while phone is still plugged in to charge?
'fraid it's a feature of WP8, battery managment for charging, phone will always power on when a power soucre is connected.

 

[gpstrucker]

I take it you're doing this while phone is still plugged in to charge?
'fraid it's a feature of WP8, battery managment for charging, phone will always power on when a power soucre is connected.

Nope, it does this even when not connected to charging power.

 

[anon(123856)]

Maybe try a battery pull? I had an issue that was resolved that way. Although I was able to power mine down before yanking the battery. Although my phone froze once when I put it on the wireless charger powered off and pulling the battery was the only way to restart it. The only other thing I could think of to try would be a reset but I'd go with trying a battery pull first if it were me.

 

[gpstrucker]

Maybe try a battery pull? I had an issue that was resolved that way. Although I was able to power mine down before yanking the battery. Although my phone froze once when I put it on the wireless charger powered off and pulling the battery was the only way to restart it. The only other thing I could think of to try would be a reset but I'd go with trying a battery pull first if it were me.

That did the trick. I pulled the battery and let it sit for 30 minutes. Now it powers down normally. Thanks.

 

[anon(123856)]

Awesome. Never underestimate the power of the battery pull! :grin: Glad to hear that fixed it.

 

[peacefulberry]

I take it you're doing this while phone is still plugged in to charge?
'fraid it's a feature of WP8, battery managment for charging, phone will always power on when a power soucre is connected.

I've been trying to figure this out for a while...so when its plugged into a charger, the phone won't turn off? It'll turn off and then turn right back on? That's what mine does...

 

[greycounciller]

That's right. Battery management by Windows.

 

[gpstrucker]

small correction, I meant to say I pulled the battery for 30 seconds, not minutes