- Jan 12, 2016
- 11
- 0
- 0
Hello .
Firs I'm sorry Because i can't speak English very well .
a few month ago i Received a notification from windows insider for update my HTC 8x device to windows 10 .
i didn't know that i shouldn't do it .
the update was downloaded , but installing update failed , it means Tools icon or installing window were shown but the process was not completed .
now my phone can turn on but every time tools windows for installing update are shown .
and every time after seconds phone turns off .
when i connect it to the usb cable after tools window my phone will be restart and this process occurred continuously.
i tried the "Windows Device Recovery Tool" app for downgrade my device to win 8.1 .
but it say my phone wasn't detected.
from help of appliciaton i tried to go bootloader mode by pressing volume down + volume up same time (my boot loader mode shown on below image) :
http://8pic.ir/images/toreui18nxfmu36z8jh9.jpg
but after did it , again the application not detected my phone .
and i get an error on my pc (below image) :
http://8pic.ir/images/2w7it3ynzs7uqxsv6bvg.jpg
and in control panel >> devices & printer >> my phone devices is unknown (blow image) :
http://8pic.ir/images/g1a0m26b8t0gx0ve11mf.jpg
i tried to soft reset or hard reset but after pressing the volume down button phone will be restart again and again until i release the button !!!
it means when i pressing the volume down just i see the htc logo and phon will be restart . just it !
please help me , my phone bricked for along time .
Firs I'm sorry Because i can't speak English very well .
a few month ago i Received a notification from windows insider for update my HTC 8x device to windows 10 .
i didn't know that i shouldn't do it .
the update was downloaded , but installing update failed , it means Tools icon or installing window were shown but the process was not completed .
now my phone can turn on but every time tools windows for installing update are shown .
and every time after seconds phone turns off .
when i connect it to the usb cable after tools window my phone will be restart and this process occurred continuously.
i tried the "Windows Device Recovery Tool" app for downgrade my device to win 8.1 .
but it say my phone wasn't detected.
from help of appliciaton i tried to go bootloader mode by pressing volume down + volume up same time (my boot loader mode shown on below image) :
http://8pic.ir/images/toreui18nxfmu36z8jh9.jpg
but after did it , again the application not detected my phone .
and i get an error on my pc (below image) :
http://8pic.ir/images/2w7it3ynzs7uqxsv6bvg.jpg
and in control panel >> devices & printer >> my phone devices is unknown (blow image) :
http://8pic.ir/images/g1a0m26b8t0gx0ve11mf.jpg
i tried to soft reset or hard reset but after pressing the volume down button phone will be restart again and again until i release the button !!!
it means when i pressing the volume down just i see the htc logo and phon will be restart . just it !
please help me , my phone bricked for along time .