When the 700w came out I recommended it to my company and we implemented it. That turned out to be a major disaster. We still have the devices, and still have constant problems and complaints.
I hope to avoid the same situation with their replacement and am considering the Kaiser, once it's available.
I would REALLY appreciate your help in finding the right device for our application.
Priorities are:
#1 a reilable phone
#2 Outlook e-mail (currently via Verizon's wireless sync)
#3 ability to open and view attachments (mostly PDF and JPG)
#4 media player (music and movies - exec's want this for travel)
Biggest problem we've had with the 700w's is they somehow stop receiving e-mail, while still showing a connection to Verizon's data network (EV). They have to be soft reset, then they re-establish the connection and work properly for a while. This is a real problem because we have no way to know if it is working properly or not, and therefore can't trust that we're getting our e-mail regularly. Verizon, Palm and Microsoft each point the finger at one another, and we still can't solve the problem.
Sorry for the long sob story, but I could really use some help.
I hope to avoid the same situation with their replacement and am considering the Kaiser, once it's available.
I would REALLY appreciate your help in finding the right device for our application.
Priorities are:
#1 a reilable phone
#2 Outlook e-mail (currently via Verizon's wireless sync)
#3 ability to open and view attachments (mostly PDF and JPG)
#4 media player (music and movies - exec's want this for travel)
Biggest problem we've had with the 700w's is they somehow stop receiving e-mail, while still showing a connection to Verizon's data network (EV). They have to be soft reset, then they re-establish the connection and work properly for a while. This is a real problem because we have no way to know if it is working properly or not, and therefore can't trust that we're getting our e-mail regularly. Verizon, Palm and Microsoft each point the finger at one another, and we still can't solve the problem.
Sorry for the long sob story, but I could really use some help.