I can't connect my Lumia 920 to my PC after GDR3 update

yorkshiretea

New member
Mar 9, 2013
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Hi, I used the Windows Developer thing to download and install the GDR3 update and it worked fine except nothing happens when I now connect the phone to my PC via USB. I'm using Windows 7 x64. The phone icon in 'Devices and Printers' stayed ghosted so I tried uninstalling it but now it just fails when I connect and gets listed as 'Unknown Device' with the yellow exclamation mark.

Not sure what to do now. Any ideas?

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So running cleaner fixed your issue?

No, on his other thread, he mentioned it was a defective USB cable. However, it seems a few people have had this issue lately, but there doesn't seem to be one solution that solves the problem for everyone.