I cant make live folders on my Lumia 1020

[NUUDELI]

I just updated my lumia to windows 8.1 and it works fine, but making folders. I watched videos about it and I did just the way that they did, downloaded preview for developers. Nothing helps.
What should I do?

 

[Pete]

What OS version are you currently running.

If system->about, it has to say "Windows Phone 8.1 Update"

If you don't have the "Update" part, the folders won't work.

 

[colinkiama]

I think the OP only downloaded the app. The instructions to get the update are here: http://forums.windowscentral.com/wi...-read-first-post-before-asking-questions.html

 

[Darryl brighton]

Hi All,

Following the latest 8.1 update, the folder functionality isn't working on my lumia 1020? Watching the videos this should be so simple, however I'm having no luck. Someones help would be very much appreciated!

 

[Brian Armstrong]

I am having the same issue with my 1020. System>About says I have Windows Phone 8.1. It does not say update. Checked for updates and it says my phone is up to date.

 

[pankaj981]

Post you're OS version, that might help

 

[Brian Armstrong]

OS version is 8.10.12393.890

 

[greedypnguin]

Are you in dev preview

 

[dKp1977]

Kinda surprising there's still so much confusing about that matter.

Live folders are a feature introduced with Windows Phone 8.1 Update 1, also so referred to as Windows Phone 8.1 GDR1. It's currently only available for those enrolled in the Preview for Developers Program, hence not officially available as of yet.
It is NOT part of the officially available Windows Phone 8.1 (+ Cyan, if you're using a Lumia device) over OTA.

 

[pankaj981]

OS version is 8.10.12393.890

As ^^ said, you need a few more updates to get to the Update 1 (or GDR1) update that enables the folder creation feature. Right now only folks who are enrolled in the Preview for Developers program can update past the OS version you've. Live folders are enabled in OS version 8.10.14147.180

 

[Zulfigar]

OS version is 8.10.12393.890

The version you need is 8.10.14147.180 or Windows Phone 8.1 Update 1. To acquire these new features, please enroll into the Developer Preview, sign up to be a developer (it is free) then look for an update. Good luck!

 

[Brian Armstrong]

That doesn't make sense - why would MS include that feature in the official release notes (txt to me after the update) if it was only for the developer preview?

 

[dKp1977]

That doesn't make sense - why would MS include that feature in the official release notes (txt to me after the update) if it was only for the developer preview?

Did they? Must've been on error. As far as I know it was planned for 8.1, but didn't make it. That's why it's gonna be part of GDR 1, which is currently only available for those taking part in the dev preview program.

 

[Zulfigar]

That doesn't make sense - why would MS include that feature in the official release notes (txt to me after the update) if it was only for the developer preview?

Sense or not, it's reality.

 

[Brian Armstrong]

Ok, thanks dKp1977

 

[Zac Chacon]

Yeah, I think the reason for the confusion's been pinpointed here. On completion of the install of Lumia Cyan and the Windows 8.1 update released by AT&T recently (my phone notified of the update this morning - 8/18 - but it looks like it was released last Friday), the user got a text message describing the features, including the Live Folder feature with a link to a cool video. Just glad to see that I'm not the only one who wasted time today thinking that I had a bad install or some other obscure problem. Of course, AT&T support is completely clueless about the issue - after explaining what Live Folders was to the rep and waiting on hold for 10 minutes, I was given MS support general number.