I have 2 phone apps, how do I get rid of one?

[Windows Central Question]

I have 2 "phone" apps

I restored my Lumia 635 from Windows 10 build 10512 back to WP 8.1 and now I have 2 "phone" apps listed.

Also a secondary problem is that during the restore I lost the last 6 months worth a text messages. Message backup was on.

 

[WPenvy]

Re: I have 2 "phone" apps

Same problem here, but kinda reverse. Went from 8.1 to 10512 and last messages are showing from April. Nothing since then, and I also had backup on. I actually did 3 "backup now" processes before I upgraded just yo be sure. Evidently, something still went wrong -_-

I have business messages I need to get back. Help?

 

[WPenvy]

Re: I have 2 "phone" apps

Solved my problem.

Switch on text backup in messaging settings, verify it's getting messages from "anytime" and just wait. It's been 11 hours and I have some back but not all yet. They're coming, just taking their sweet time. WP8.1 was much faster at this process.....