I Have a problem with my Xbox Music :(

[SIAF]

When I buy my Lumia 920 I think that I have the Xbox music and the Store of Xbox Music.

After the Software update the Xbox Music disabled.

And when I buy Lumia 620 for my brother I have the same issue.

What I should do please ? :eck:

 

[WanderingTraveler]

Okay, I honestly don't follow.
Which software update? In which ways is it disabled?

 

[SIAF]

I make the latest software update and when the phone restart the Xbox Music disabled !

 

[WanderingTraveler]

So, you can't buy music and such? Or does it not work at all?

 

[WanderingTraveler]

If it doesn't work at all, try a hard reset (if your data isn't really important) settings>about>reset your phone
If you simply can't buy music, try changing your region to the United States. I haven't really encountered this problem yet, so I'm stumped with what to do.

 

[SIAF]

No it doesn't work at all, Such as I don't have the xbox music store.

And when I make the Hard Reset from 1 month, The phone reset with the latest software update and no Xbox Music too !!