dude, don't get too defensive, i know where your coming from as i know several people that feels the same way, but then again i do stand on the same side on the moral grounds as others
its actually a consumer law in canada to allow returns so consumers can return things that don't work for them, i've seen a few stores eventually give up and decided to put non-refoundable clause with their sales because of ppl - eg. bought camera, went to vacation, came back, took photos out, returned camera for full refund... this is one of those things that makes a good intention law horrible for the other side (and i couldn't believe it when i saw a lady return a half-empty milk back to costco, zomg @@)
ok, forget what i said above, more of rant then anything
im glad you like your new phone, i'm still playing with my fingers hoping i can save enough to buy one out right soon... my contract won't end until 2013 and im still on winmo6.5 =..= that makes me really sad especially when i try to say good things for wp7 to friends..