I'm in a trouble

[sherif sakr]

I have lumia 640 xl my phone doesn't work and when I touch the power key it vibrates only and the phone doesn't work please anyone can tell me what can I do

 

[spicypadthai]

Try the WDRT - if it's a software problem, then this should work. If it's hardware, then you're probably out of luck.

 

[sallu99639]

i tried to connect my lumia 525 with my laptops hotspot with the correct password but it says my phone coudnt reach it