Is your surface in process or has it shipped
- Thread starter MikaelSmoot
- Start date
spyderzWPC
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- Sep 14, 2012
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got mine hardware is amazing...really surprised at the feel of the keyboard has a nice felt feel to it, thought it was going to be a bit more rubbery
Mine is out for delivery as well here in Seattle. Whew, was sure that the "Adverse Weather Conditions" in Ontario, CA were going to delay till monday, but guess not. Woot, Woot!
Nothing for Canada but a nice jesture from Microsoft with the coupon.
As stated at the time of order, we expect customers in Canada to receive their Surface devices between Oct. 26 and Oct. 30. We apologize for any confusion caused by subsequent emails stating an earlier or later arrival date. To make up for any inconvenience, we would like to offer you a single use coupon for up to CND$50 off your next purchase from the Microsoft online store*.
As stated at the time of order, we expect customers in Canada to receive their Surface devices between Oct. 26 and Oct. 30. We apologize for any confusion caused by subsequent emails stating an earlier or later arrival date. To make up for any inconvenience, we would like to offer you a single use coupon for up to CND$50 off your next purchase from the Microsoft online store*.
Shane
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- Jun 28, 2011
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I have received my Surface. I have to say I am pretty impressed that it was delivered as promised. I didn't receive shipping confirmation until this AM in addition, I was following the Fedex tracking info all last night. I have to say, some people here were a little premature in their condemnation of MS. Looks like they had most of their S*** together for this. I was was one of those who had the 29th listed as the arrival date.
MarcMaiden
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- Nov 12, 2010
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MarcMaiden
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Getintothegame
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- Sep 17, 2012
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MarcMaiden
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- Nov 12, 2010
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Just got mine! The Fedex guy knew what it was and was asking me all sorts of questions about it! He said he had 20 more to deliver this morning on his route (just my area)!
UPS is teasing me. My Surface is out for delivery and my Touch Cover was showing delivery for the 29th. Our mail room people tell me I have a package at 9:30 PDT and I run up, super excited...except it was the Touch Cover (still cool!) not the Surface. Argh! So cruel...
I saw mine get "Delivered" status here at work around 8:49pm, I just went down to the mail room and asked them to give it to me. HAve been happily using it since then. All my co-workers really like it.
Hello U.K. and Canada... Wondering where your Microsoft Surface is? Still waiting by the door hoping it will arrive today? Sorry, but reality is that there was never a chance of it being delivered to U.K. or Canadian residents on the 26th.
I'm in Canada myself, and made many a phone call. No word has ever been sent to me regarding the shipment of my order and for us in Canada and the U.K., you'll never find mention of it with FED EX or UPS even with the reference number.
I've placed many calls to Microsoft this week and each time I spoke with someone who said delivery would be by the 26th. When I asked if they had specific info for Canada, they stated "NO", their info was only for the U.S.
For us Canadians and U.K. citizens, you'll recall that Microsoft sent out an email to all U.K. and Canada customers saying that their order will not ship until November 2nd. When the media caught wind of this, it made some headlines. The embarrassed Microsoft PR department quickly said it was an error, and everyone would receive the product on the 26th.
Then on the 26th, all of us in the U.K. and Canada received an email saying that just in case you don't get it on the 26th, here is $50.
Microsoft knew, and knows that no one in Canada or the U.K. will receive an order today. In addition, they are hoping that people receive their orders on the 30th (call Microsoft today and as about this, they will say "probably" the 30th). The reality is, that many of us who live outside a major city will not receive their product until November 2nd or much later.
So much for pre-ordering through Microsoft. What I hate the most is that Microsoft knew all along that they could not ship by the 26th, but yet stayed quiet about it. Bad customer business methodology.
I'm in Canada myself, and made many a phone call. No word has ever been sent to me regarding the shipment of my order and for us in Canada and the U.K., you'll never find mention of it with FED EX or UPS even with the reference number.
I've placed many calls to Microsoft this week and each time I spoke with someone who said delivery would be by the 26th. When I asked if they had specific info for Canada, they stated "NO", their info was only for the U.S.
For us Canadians and U.K. citizens, you'll recall that Microsoft sent out an email to all U.K. and Canada customers saying that their order will not ship until November 2nd. When the media caught wind of this, it made some headlines. The embarrassed Microsoft PR department quickly said it was an error, and everyone would receive the product on the 26th.
Then on the 26th, all of us in the U.K. and Canada received an email saying that just in case you don't get it on the 26th, here is $50.
Microsoft knew, and knows that no one in Canada or the U.K. will receive an order today. In addition, they are hoping that people receive their orders on the 30th (call Microsoft today and as about this, they will say "probably" the 30th). The reality is, that many of us who live outside a major city will not receive their product until November 2nd or much later.
So much for pre-ordering through Microsoft. What I hate the most is that Microsoft knew all along that they could not ship by the 26th, but yet stayed quiet about it. Bad customer business methodology.
Microsoft Surface Shipment Blunder. View link for story.
Surface pre-order deliveries delayed in the UK and Canada, Microsoft offers coupon for the inconvenience -- Engadget
Surface pre-order deliveries delayed in the UK and Canada, Microsoft offers coupon for the inconvenience -- Engadget
Bad news.... Some of you in the U.K. and Canada may not see your Surface for over two weeks or more. See article:
Microsoft Surface RT Shipments to Be Delayed at Least Two Weeks?-?Eastern Morning Herald
Microsoft Surface RT Shipments to Be Delayed at Least Two Weeks?-?Eastern Morning Herald
Left home in the morning and the Fed ex status was "In local facility" with a delivery estimate of 29th. Walk into office and the package is at my desk.
USA. Mine still says "Order Submitted" as if I just ordered it recently. But I placed my order on October 17th........... No emails, no reference number at Fed Ex or UPS............. /sigh
The ups truck stopped in front of my house then delivered a package to the house across and then left! I was so excited then he just left and I was bummed.. I hope that another ups truck comes because my scheduled delivery is says 10/26.
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